FAQ

At HearWell Group, we provide the latest hearing aid technology at an affordable price by selling directly to you, eliminating middlemen and keeping costs low.

Hearing clinics often charge over $4,000 for hearing aids with similar features.

With HearWell Group, you get high-quality hearing support at a fair price without appointments, trips across town, or prescriptions.

You do not need any prescription or hearing test!

Our hearing aids are designed to be easily adjustable, so you can customize the level of hearing support to your unique needs, without a prescription or hearing test.

Start at the lowest setting and gradually increase amplification until sounds become crisp and natural again.

Our hearing aids are designed to be easily adjustable, allowing you to customize the level of hearing support to your unique needs.

Start at the lowest setting and gradually increase amplification until sounds become crisp and natural again.

Plus, every order includes 4 sizes of ultra-soft, medical-grade ear domes that gently conform to your ear's contours, ensuring a comfortable and secure fit that stays in place all day.

Nope! With us offering 4 sizes of ear domes, our hearing aids will fit you perfectly - making sure they stay in, even with heavy activity. You could even run with them in if you'd like.

Yes! Each order includes 4 sizes of ultra-soft, medical-grade ear domes that gently conform to your ear's unique contours.

These ear domes ensure a snug, customized fit that's so comfortable, you might even forget you're wearing them!

And if you're not completely satisfied, our 60-Day Money-Back Guarantee has you covered.

Unfortunately, many companies take advantage of clients, charging exorbitant prices and making hearing aids inaccessible to those who need them most.

At The HearWell Group, we've partnered with a manufacturer with over 27 years of experience in researching and developing hearing aid technology. By leveraging their expertise and our direct-to-consumer model, we offer top-quality hearing aids at a fraction of the cost, without sacrificing any quality.

So, is there a catch? Absolutely not. We are able to operate, support our employees, and deliver an exceptional product while still making a real impact on people's lives

We stand behind our hearing aids with confidence!

If you're not completely satisfied, return for a refund minus a 25% restocking fee. As a small, dedicated team, we use this to cover thorough cleaning, refurbishment, and parts replacement - ensuring top quality for every customer.

Hassle free. No questions asked.

You're covered by our extensive 1-year warranty.

This warranty protects you against a wide range of issues, including:

• Manufacturing defects
• User damage
• Battery failure
• Speaker failure

We've made the warranty claim process simple and hassle-free. If you experience any issues with your hearing aids, just reach out to our support team. We'll promptly arrange for a replacement to be sent to you.

Absolutely! The digital chip embedded in each of our hearing aids is specifically designed to enhance voice clarity, ensuring you can hear conversations with ease.

Our advanced technology minimizes feedback and delivers crystal-clear audio quality, whether you're chatting in person or over the phone.

We're here to help! If you have any additional questions or concerns, our friendly and knowledgeable support team is just an email away.

Simply reach out to us at support@hearwellgroup.com, and we'll be more than happy to provide you with the answers and guidance you need. Alternatively, you can click here to email us directly from our website.